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 “A leader is a dealer in hope.” Napoleon Bonaparte. While I compulsively credit the French on all thing culinary and all things wine, it is a rare day when I credit the French on business. While Napoleon may not be a strictly “business” translation, running an army, running a country and running an empire are all fairly strong skill sets, and ones that I admire as a business person. When I come across natural leaders in my business life, I am always drawn by their charisma. I also remark that they are very infrequently the people with the highest ranking title in the organization. To deal in hope, you have to start with empathy.